Royal Mail Strike Action - September & October 2022

Please be aware that strike action is currently scheduled to take place on the following days:

  • Thursday 8th September
  • Friday 9th September
  • Friday 30th September
  • Saturday 1st October
  • As no collections or deliveries will take place for standard postal items on these days, we advise all customers to order as early as possible if an item is required by a specific date. Please allow additional time for all Royal Mail orders to arrive, or select a different delivery option where possible.

    UPDATE: 23rd September - We are still seeing some delays to both standard and Royal Mail tracked items. Please allow an additional 3 working days for orders to arrive after dispatch on these services, or select the Express Courier option where available. We expect that the industrial action will impact delivery times for the next few weeks.
    Please also allow an additional 1-2 working days for all unframed print orders to dispatch due to ongoing collection delays.


    Delivery options

    We use a combination of Royal Mail, couriers, and international mail carriers for our deliveries.

    Free Standard Delivery on All UK orders over £35.00.(1)


    Delivery to the UK

    Unframed Prints and Posters.

    Estimated dispatch in 1-2 working days from the UK. Please allow an additional 1-2 working days for dispatch due to Royal Mail & Courier disruption.

    • Standard Delivery (£3.00, or free on £35+ orders(1)) - Royal Mail 1st Class.
      Estimated Arrival after dispatch: 2-4 working days. Please allow up to 5 working days due to ongoing Royal Mail delays.(2)(3)
    • Royal Mail Tracked (£7.50). Temporarily unavailable due to industrial action
      Estimated Arrival after dispatch: 1-2 working days. Monday-Friday delivery only.(2)
    • Express Courier (£7.50).
      Estimated Arrival after dispatch: 1-2 working days. Monday-Friday delivery only.(2)

    Framed Prints & Posters.

    Estimated dispatch in 1-2 working days from the UK.

    • Standard Large Item Delivery (£7.50 Free) - Royal Mail tracked or DPD Local.
      Estimated Arrival after Dispatch: 2 working days.(2)
    • Express Large Item Delivery (£14.00 £9.95) - UPS or DHL.
      Estimated Arrival after Dispatch: 1 working day.(2)

    Framed Canvases.

    Estimated dispatch in 2-4 working days from the UK.

    • Standard Large Item Delivery (£7.50 Free) - Royal Mail tracked or DPD Local.
      Estimated Arrival after Dispatch: 2 working days.(2)
    • Express Large Item Delivery (£14.00 £9.95) - UPS or DHL.
      Estimated Arrival after Dispatch: 1 working day.(2)

    Greetings Cards.

    Estimated dispatch in 2-4 working days from the UK.

    • Standard Delivery (£3.00, or free on £35+ orders(1)) - Royal Mail 1st Class.
      Estimated Arrival after dispatch: 2-4 working days. Please allow up to 5 working days due to ongoing Royal Mail delays.(2)(3)
    • Royal Mail Tracked (£7.50).
      Estimated Arrival after dispatch: 1-2 working days. Monday-Friday delivery only.(2)

    Notebooks.

    Estimated dispatch in 1-2 working days from the UK.

    • Standard Delivery (£3.00, or free on £35+ orders(1)) - Royal Mail 1st Class.
      Estimated Arrival after dispatch: 2-4 working days. Please allow up to 5 working days due to ongoing Royal Mail delays.(2)(3)
    • Royal Mail Tracked (£7.50).
      Estimated Arrival after dispatch: 1-2 working days. Monday-Friday delivery only.(2)

    Tote Bags.

    Estimated dispatch in 2-4 working days from the UK.

    • Standard Delivery (£3.00, or free on £35+ orders(1)) - Royal Mail 1st Class.
      Estimated Arrival after dispatch: 2-4 working days. Please allow up to 5 working days due to ongoing Royal Mail delays.(2)(3)
    • Royal Mail Tracked (£7.50).
      Estimated Arrival after dispatch: 1-2 working days. Monday-Friday delivery only.(2)

    (1) Applies to Mainland UK and Northern Ireland Only. This does not include Channel Islands.
    (2) Delivery to Northern Ireland, the Scottish Highlands and Islands, Isle of Man, Scilly Isles, and other ‘remote’ postcodes may take longer. See below for details. (3) October 2021 - Royal Mail taking up to 10 working days to deliver in some areas.


    Delivery to the Republic of Ireland

    Unframed Prints and Posters.

    Estimated dispatch in 1-3 working days from the UK

    • Standard Delivery (£15.00) - DPD or Royal Mail Tracked.
      Estimated Arrival after dispatch: 5 working days. May be subject to additional customs delays.

    Framed Prints & Posters.

    Estimated dispatch in 1-3 working days from the UK.

    • Standard Large Item Delivery (£15.00) - DPD
      Estimated Arrival after dispatch: 5 working days. May be subject to additional customs delays.

    Framed Canvases.

    Estimated dispatch in 2-4 working days from the UK.

    • Standard Large Item Delivery (£15.00) - DPD.
      Estimated Arrival after dispatch: 5 working days. May be subject to additional customs delays.

    Greetings Cards.

    Estimated dispatch in 2-4 working days from the UK

    • Standard Delivery (£15.00) - DPD or Royal Mail Tracked.
      Estimated Arrival after dispatch: 5 working days. May be subject to additional customs delays.

    Delivery to the USA

    Unframed Prints and Posters.

    Estimated dispatch in 1-2 working days from the USA.

    • Standard Delivery (£6.00, or free on £45+ orders) - USPS. Economy. Limited-Tracking
      Estimated Arrival after dispatch: 3-15 working days.
    • Courier Delivery (£13.50) - UPS Tracked.
      Estimated Arrival after dispatch: 1-3 working days. Monday-Friday delivery only.(2)
    • Framed Prints & Posters.

      Estimated dispatch in 2-5 business days from within the USA.

      • Standard Large Item Shipping (£15.00) - UPS Ground
        Estimated Arrival after Dispatch: 1-5 business days.(1)

      Framed Canvases.

      Estimated dispatch in 4-6 business days from within the USA.

      • Standard Large Item Shipping (£15.00) - UPS Ground
        Estimated Arrival after Dispatch: 1-5 business days.(1)

    Ordering within the USA? Please see our dedicated US website


    International delivery

    International delivery is available for Unframed Prints, Posters, Greetings Cards, and Tote Bags at a cost of £10.00.

    Shipped with Royal Mail or PostNL depending on delivery location.

    International Delivery for Framed Prints & Framed Canvases is available for the following European countries:

    Austria, Croatia, Czech Republic, Denmark, France, Germany, Hungary, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden

    The International shipping charge for framed items is £20 per order. International orders are sent via tracked courier services from our printing locations in the Netherlands and the UK.

    Country Arrival After Dispatch
    Western Europe 3-5 working days
    Eastern Europe 5-7 working days
    The rest of the World 7+ working days

    Restricted postcodes

    Delivery estimates for remote postcodes are as follows:

    1-2 working days BT, PO30-PO41
    1-3 working days AB31-AB56, FK17-FK99, G83, GY1-GY9
    2-4 working days IM, IV1-IV35, IV37-IV39, IV63, PH1-PH17, PH30-PH44
    3-5 working days KA27, KA28, KW1-KW17
    3-7 working days HS, IV36, IV40-IV56, PA20-PA88, PH18-PH26, PH49, PH50, TR21-TR25, ZE

    Order tracking

    If you ordered with a tracked delivery option, tracking details will be provided in your dispatch email.


    Customs import duty

    Any customs or import duties levied once the parcel reaches its destination country are the sole responsibility of the customer. These charges must be paid before the parcel will be released; please note that if you are sending an item as a gift, the charges may fall to the recipient. Unfortunately, we cannot provide you with cost estimates as import duties vary from country to country.


    Exceptional circumstances

    Please note that events affecting postal delivery systems, such as adverse weather conditions, strike action, or technical issues, may affect the dispatch and delivery of your order. We will aim to keep customers informed of such events if widespread disruption is expected. In such circumstances delivery times may be extended.