We normally respond to emails between 9am & 5pm Monday to Friday (excluding national Bank Holidays) , and you should receive a response within one business day.
For all press & media enquires, please email Allie directly at
Even with their current efforts, Royal Mail are currently experiencing significantly extended delivery times in some areas - please allow up to 10 working days for your order to arrive after dispatch (postcode restrictions still apply).
Unfortunately, we will not be able to consider an item as lost, and subsequently order a replacement item for you until this time has elapsed. Please note that Saturday and Sunday are not considered working days.
We do not provide a bespoke design service and cannot accommodate individual requests for colour schemes or layouts.
Requests to change or cancel orders after confirmation will unfortunately not be possible in most cases. It is the customer's responsibility to ensure that the content and layout of the design is correct before ordering.
If your order does not arrive within the estimated timeframe please contact us as soon as possible. Dispatch and delivery estimates can be found on our delivery information page and in your order confirmation email.
We will always do our best to dispatch orders as quickly as possible, and if you require an order urgently please contact us before placing the order to discuss delivery options. Please note that it is highly unlikely that we will be able to dispatch framed items in under 5 working days, particularly during busy periods.
Yes, you can follow your order's progress from confirmation to dispatch by entering your details here, or following the link in your confirmation email.
You will receive an email once your order is on its way. If you have selected a trackable service you will receive details of your delivery in your dispatch email. Please see our current Delivery Information for all details.
Posterhaste is a trading name of Flutterbox Ltd.
Fraser Ross House, 24 Broad Street, Stamford PE9 1PJ, UK.
Registered number 06283699 in England and Wales.
VAT number: 177 5031 04