Contact Us

You can email us at or use the form below to contact us. Please include your Order Number if you are enquiring about an order.
You can always track the progress of your order.

We normally respond to emails between 9am & 5pm Monday to Friday (excluding national Bank Holidays) , and you should receive a response within one business day.

For all press & media enquires, please email Allie directly at .
 

Extended standard shipping times due to Covid-19:

We currently expect most orders to arrive in 2 working days, however please allow up to 5 working days for your order to arrive after dispatch (postcode restrictions still apply).

Unfortunately, we will not be able to consider an item as lost, and subsequently order a replacement item for you until this time has elapsed. Please note that Saturday and Sunday are not considered working days.

PLEASE NOTE:
As stated on the confirmation page we cannot accept requests to change or cancel orders after they have been placed as items are printed immediately 24 hours a day, 7 days a week.

Quick Answers:

  • How long will it take for my order to arrive?

    Click here for current Delivery Information.

  • Can you create a design that is not listed on the website?

    We do not provide a bespoke design service and cannot accommodate individual requests for colour schemes or layouts.

  • Can I change or cancel my order?

    Requests to change or cancel orders after confirmation will unfortunately not be possible in most cases. It is the customer's responsibility to ensure that the content and layout of the design is correct before ordering.

  • My order has not arrived in the expected time frame

    If your order does not arrive within the estimated timeframe please contact us as soon as possible. Dispatch and delivery estimates can be found on our delivery information page and in your order confirmation email.

  • I need my order quickly. Can you help?

    We will always do our best to dispatch orders as quickly as possible, and if you require an order urgently please contact us before placing the order to discuss delivery options. Please note that it is highly unlikely that we will be able to dispatch framed items in under 5 working days, particularly during busy periods.

  • Can I track the progress of my order?

    Yes, you can follow your order's progress from confirmation to dispatch by entering your details here, or following the link in your confirmation email.

  • Can I track my delivery?

    You will receive an email once your order is on its way. If you have selected a trackable service you will receive details of your delivery in your dispatch email. Please see our current Delivery Information for all details.

See more Frequently Asked Questions

Email Us

Posterhaste is a trading name of Flutterbox Ltd.
Fraser Ross House, 24 Broad Street, Stamford PE9 1PJ, UK.
Registered number 06283699 in England and Wales.
VAT number: 177 5031 04